FAQ

What is TiendaLibre?  TiendaLibre is an interactive online community that allows its members to buy, sell, and trade through open negotiations, viewable to the general public.

Does it cost anything to register, buy or negotiate on TiendaLibre?  NO. TiendaLibre is FREE for buyers. Sellers only pay a small fee or no fee when an item or service is sold.

How to become a Verified Seller?  Sellers will be able to post items even if they aren't verified. In order to have the status of verified sellers you will have to: Make a payment through Google Checkout or PayPal, at least $2.50 

Do I need a credit card to register?  NO. You may register without using a credit card.

Will anyone see my email address? The only visible user's information are the city, state or province, zip code and country. Nobody will see your email address or another typo of information. 

Where can I change my email address or personal account information?  You can change your personal account information including your email address, password and address on your Members Area left section in MEMBERS AREA.

Can I change my User ID? May I have more than one User ID?  No. You cannot change your User ID. Remember that your User ID is associated with your rating and this helps others to evaluate you and do business with those with positive ratings.

You may have more than one user ID. If you make an additional user ID you must use a different email address to register.

Are there any limitations on my choice of a User ID?  Yes. Your User ID must be at least 4 characters long and may contain letters (a-z), numbers (0-9). The following may not be part of your User ID:
  • The ’@‘ symbol
  • The ’&‘ symbol URLs, such as ’ABCWIDGETS.COM‘
  • The ’>‘ or ’<‘ symbols Consecutive underscores ’_ _‘
  • A User ID that begins with an underscore ’_‘, dash ’-‘, or period ’.‘
  • Any spaces or tabs The word ’tiendalibre‘. (Only TiendaLibre employees may use ’tiendalibre‘ in their User Ids.)

Are there any limitations on my choice of password?  Your password must be at least 6 digits and contain a combination of letters [a-z] and numbers [0-9].

What should I do if I forget my password?  You can receive an email reminder of your password by clicking on this link
Where can I change my password?  You can change your personal account information including your email address, password and address on your Members Area left section in MEMBERS AREA.
What is the MEMBERS AREA?  The MEMBERS AREA is where you can manage all of your activities on TiendaLibre.
How can I cancel my account?  If you are considering closing down your TiendaLibre account, we ask that you carefully consider your decision. If you think there is a chance you may want to use our service in the future, it is not necessary to cancel your account. You're welcome to use your account as much or as little as you wish.

If you've decided you want to close down your TiendaLibre account please contact us to let us know.

What does "access denied" or "page error" mean?  If you are seeing this message you have landed on a page that was not intended for you to view or there was an error when processing the page you were on. Please report this error here.